jili100 Privacy Policy — How We Handle Your Personal Information

When you register an account on jili100, we collect the personal details you provide during sign-up, including your name, date of birth, email address, and contact number. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, such as your preferred payment method details. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary to operate the platform and fulfil our legal obligations. All data collection is carried out transparently and in accordance with applicable Philippine data protection standards.

The personal data we collect is used primarily to create and manage your jili100 account, process your transactions, and deliver the platform services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the platform. Technical and usage data is analysed to monitor platform performance, identify and resolve technical issues, and improve the overall experience for players across the Philippines. We may use your information to verify your identity and age in compliance with our responsible gaming obligations, and to carry out fraud prevention checks that protect both you and the platform. Your data is also used to fulfil any legal or regulatory requirements that apply to our operations. We will never use your personal information for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your consent.

jili100 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — this is a firm commitment we make to every Filipino player on our platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners; these providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts of law in the Philippines if we are legally obligated to do so. Any third-party partners we work with are carefully vetted and must meet data protection standards consistent with our own. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place. If you have concerns about how a specific third party handles your data, please contact our support team for clarification.

jili100 uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience. Essential cookies are required for core platform functionality such as keeping you logged in during your session and remembering your preferences — these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical improvements can be made; this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. By continuing to use the jili100 platform, you consent to our use of cookies as described in this section.

We take the security of your personal and financial information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jili100 platform is encrypted using industry-standard protocols, ensuring that sensitive information such as payment details cannot be intercepted in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili100 account and to keep your login credentials confidential.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, regulatory, and operational obligations. Transaction records and account activity logs may be retained for a longer period where required by Philippine financial regulations or anti-money laundering rules. Once the applicable retention period has expired and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required period. You may request information about the specific retention periods that apply to your data by contacting our support team. We do not retain data beyond what is necessary and proportionate for the purposes described in this Privacy Policy.

As a player on the jili100 platform, you have a number of rights in relation to the personal data we hold about you, in accordance with applicable Philippine data protection law. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a clear and understandable format. You may request that we correct any inaccurate or incomplete information associated with your account at any time. You also have the right to request the deletion of your personal data where there is no longer a legitimate reason for us to retain it, subject to any legal obligations that require us to keep certain records. If you believe we are processing your data in a way that is not consistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team — we aim to respond to all data rights requests promptly and in plain Philippine English. Full details on how to submit a request are available on our FAQ page.

jili100 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update this page with the revised policy and note the effective date at the top of the document. We encourage all players to review this page periodically so they remain informed about how their personal data is being handled. Continued use of the platform after any updates have been posted constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure. This Privacy Policy was last reviewed in 2025 and applies to all players accessing jili100 from the Philippines.